This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
The Head of Reader Services at National Library of Scotland leads and develops access to the collections and services within our Edinburgh reading rooms and digitally via online services. It is a senior and strategic role, with a core remit to extend the Library’s reach and to develop diverse and inclusive audiences. This is an exciting time for the Library, as we approach our centenary. We are actively imagining what it means to be a National Library for all of Scotland and how we can work in collaboration to continuously improve our services and spaces. We would welcome your application. If you would like to find out more after reading the role description, do contact Alison Stevenson, Director of Collections, Access and Research (alison.stevenson@nls.uk).
Interviews will be held on Monday 10 June 2024.
We encourage applications from people who belong to marginalised communities particularly people of colour, those from a working class background, disabled and LGBTQ+ people.
The National Library of Scotland
The National Library of Scotland preserves the memory of the nation with collections that span the centuries, from the earliest times to the digital age. Our collections document the influence of Scots at home and abroad, while reflecting the ideas and cultures of the world. They cover all aspects of human endeavour in multiple formats, including books, manuscripts, archives, websites, maps, music, moving image and sound.
We support education, research, business and innovation and our work enhances the reputation of Scotland as a country with a rich cultural heritage and a vibrant future. We are committed to providing easy access to our physical and digital collections and delivering services that are open and available to all. It is a place for inspiration, exploration and enjoyment, where everyone is treated with dignity and respect.
There are around 320 of us working at the Library who all contribute in different ways, whether welcoming our visitors, planning our events and exhibitions, developing and caring for our collections or looking after our buildings and people.
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Privacy Policy
Vacancy Privacy Statement
The following explains how the National Library of Scotland (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
As defined by the UK General Data Protection Regulation (UK GDPR) the National Library of Scotland is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the UK GDPR. They will only process your data in accordance with our instructions.
More information on how we process employee and candidate data can be found at: https://www.nls.uk/privacy/employment-notice/
IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):
Name, address, email, telephone number
CV (if applicable)
Equal opportunities monitoring information (defined as special categories data) - this information is purely for statistical analysis and monitoring purposes
Answers to application questions
Any other information you wish to provide in support of your application
We are using Contract as our legal basis for processing, which means we can use your details and information so that we may assess your suitability for employment with us, as well as carry out our statistical analysis of recruitment.
Why do we collect this information and who do we share it with?
Details you provide in this application:
Will be held on our computer systems and may be downloaded by us
Will be used to deal with your application
Will be made available to us and our processors
Will be used for communication with you regarding the vacancy
Will be used to satisfy legal requirements
Will be used for statistical analysis
Will be held and may be used to contact you about other vacancies
We will store your application data for 12 months after the vacancy has closed. After this period, it will be fully anonymised.
We use some automated screening tools as part of this application process. The answers you provide to one or more of the questions (excluding any special categories/equal opportunity questions) may result in your application being automatically declined. This technology is used to help us manage the high volume of applications we receive and can assure applicants the same outcome would occur if we manually reviewed your application. The reason for the decline will be made available to you in your candidate account.
How can I access the information you hold about me? Your rights
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
the right of erasure or to be forgotten
the right to rectification if information is inaccurate or out of date
the right of data portability (to obtain and reuse your personal data)
the right to object to networx and the controller and processors handling of your personal data
the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
You have the right to lodge a complaint with a supervisory authority - the ICO
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
The National Library of Scotland can exercise the right to update this policy as and when required.
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